Helpful Numbers/Places for Foreigners

Helpful Numbers

1. The Information for Foreigners Hotline:
• Phone:  0800-024111
• About:  This number is Toll-Free and can be called 24/7.  This number is extremely useful while you are in Taiwan.  You can call this number and get information on a variety of topics ranging from Visa questions to Translation Services.  For example, if you are at a store in Taiwan and you are having trouble communicating with the local shop owner,  you can just call this number and the operator will help you communicate with the shop owner.
2. The Tourist Information Hotline:
• Phone:  0800-011765
• About:  This number is Toll-Free and can be called 24/7.  This number is more so for tourists in Taiwan.  You can ask questions about Tourist sites, hours of operation for different tourist places, how to get to places, etc.

Helpful Places

1. The Hsinchu Foreigner Assistance Center:

• Website:  http://foreigner.hccg.gov.tw/en/
• Address:  No. 107, Zhongyang Rd., East District, Hsinchu City 300, Taiwan (R.O.C.)
• Hours:  Monday-Friday 8:00am-5:00pm
• Phone:  (03) 522-9525
• About:  The Hsinchu Foreigner Assistance Center provides information and consultation services for foreigners in Hsinchu City, Hsinchu County, the Scientific Industrial Park, and Miaoli County.  They offer assistance in Travel, Business & Investment, Residence, Healthcare, Transportation, Government Services, and Culture & Education.  It is a very good place to go when you first arrive to Hsinchu.  They have free maps, guidebooks, a copy of the Hsinchu city free bus schedule, and internet access there.  The staff is very friendly, and their English level is very good.